FAQ

Have Questions?

Best Steam Clean technicians are all certified by the “IICRC” Institute of Inspection, Cleaning and Restoration Certification. The IICRC sets the standard for all cleaning professionals in Australia and Worldwide. Best Steam Clean is also fully insured and intends on taking care of your home with the up most care and concern. We will treat it as if it was our home

We offer a 100% money-back guarantee. If you are not happy with the service experience you receive from us, we will rush back to your location at no charge to you. If you are still unimpressed, we will issue a 100% refund. We refuse to take an unhappy check from our customers, so please let us know how we did.

Best Steam Clean cares about its customer and the environment. We use biodegradable products for all our cleaning services and dispose of our cleaning water responsibly. We also offer Green cleaning certified solutions which are very low on voc’s.

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Best Steam Clean is experienced in all methods of cleaning and cleans according to the manufacturer recommendations. Most of the carpet manufacturers recommend the “truck-mounted hot water extraction” method of cleaning over all other methods. This is the method that we use more often, this is the deepest method to clean carpets.

 

As mentioned earlier, most major carpet manufacturers recommend truck-mounted hot water extraction as the preferred method. Hot-water extraction done properly by a certified trained technician removes more soil and spots than dry cleaning methods.

The normal drying time is anywhere from 3 to 6 hours. The carpet will only be damp to the touch. Depending on weather conditions, room temperature, air flow, and overall conditions this time can vary. During winter weather we recommend to have your heater on at about 75 to 80 degrees for faster drying.

Our carpet cleaning technicians number one job is to give you the best carpet cleaning experience ever. They will try to clean your carpet as prompt as possible without compromising the cleaning outcome. Normal carpet cleaning times differ due to soil conditions and treatments being performed. The basic carpet cleaning for a regular 3 bedroom home with the living room, dining room, stairs and hallway included will take about 1-1.5 hrs.

Please feel free to contact us on: 0450 677 010

carpet steam cleaning

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Reach Us

Location :

31 Lygon Street, Melbourne – 3000, Victoria

Email :

beststeamclean@gmail.com

Phone :

0450 677 010